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"I don’t know what Managed Services means, I just want the package I paid for on the day I was supposed to receive it."

 

A well managed service offers you the flexibility of outsourcing your day to day telephony, connectivity infrastructure, and support requirements in a way that empowers you to focus on your core business whilst retaining control of the specifications.

With increasing choice and sophistication, communication technology can be complex.  A "one size fits all" approach can be inflexible and unresponsive to the specific needs of your business.

 

Technology should work in the background, handling your business processes, facilitating everyday communication and supporting the future growth of the business.

 

At Simplicity we provide our clients full control over their chosen managed services:

  • Some just want us to deliver a functional product.
  • Others rely on us on a daily basis to support end users and management

 Working with Simplicity we take a comprehensive approach to service 24/7 which includes:

  • Centralised management
  • Proactive support
  • Remote & on site
  • Proactive monitoring
  • Reporting
  • Platform and service upgrades
  • Training
  • Ongoing advice & consultancy 

Ultimately, understanding and meeting the demands of your business is what motivates us to deliver and it is through understanding your business and people that our success is measured.

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Kings Langley, Herts, WD4 8LQ
 









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