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Our aim is to deliver an effective and reliable service when our clients need it most


Your business is our highest priority and we understand how the impact of any service issues whether minor or major can cause unnecessary strain when trying to run a business. 

We are accountable for the service we provide and are here to help. Our aim is to deliver an effective and reliable service when our clients need it most. We will work with you to ensure you have the right infrastructure to minimise the risk and maximise the speed and efficiency of any resolution times.

Voice is a “real-time” business critical application and therefore needs to be managed with this in mind. After all, phones are more often than not the first line of communication when interacting with clients, suppliers and staff.
 
We offer 24/7 support plans tailored to your service criteria. Our service level agreements are designed to support business in a timely way to match demands.

Our support team is dedicated to helping our clients remain connected and we are accountable for the service we provide and will ensure you are kept informed every step of the way and can be reached by email, online and of course over the phone to ensure resolution is achieved promptly and to your satisfaction.


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Copyright © 2015 Simplicity Communications


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   HEAD OFFICE
  Phone :    0333 2000 933
Fax:          0845 304 7259
Email:      office@simplicitygroup.co.uk
  4/5 Monaco Works, Station Road,
Kings Langley, Herts, WD4 8LQ
 









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