0845 Numbers
With 0845 Numbers you don't pay inbound call charges. 0845 Numbers are undoubtedly the top non-geographic range amongst UK businesses. 0845 is a dynamic and adaptable phone number, with high public awareness.
0844 Numbers
0844 numbers operate in a similar way to 0845 numbers with one difference. You don't pay for inbound calls terminating on a UK landline. Calls to an 0844 number can be directed to a mobile phone, although this does involve an additional cost.
Freephone 0800 Numbers
With 0800 numbers you pay for every inbound call. Freephone 0800 numbers have been established as powerful marketing tools enabling UK enquirers and customers to reach you at no cost to them. 0800 numbers send a powerful message to customers demonstrating that you value their custom and are prepared to pay for their call.
How 0870/0871 Numbers Work
0870 telephone numbers give your business a 'national presence' and are particularly valuable when your customer base is outside of your local rate area. If your business moves premises your number simply goes with you without disruption to your customers or business.
Important Note: Ofcom are currently in consultation regarding the status of all 08 numbers and after some delay will be concluding their review in July 2008.
08 non-Geographic Numbers>
08 numbers are used for many reasons from marketing to service and support or even to help present a national image to your clients. Simplicity can provide the following types of numbers for your business requirements; 0845, 0844, 0870, 0871 and 03.
Which 08 number should you choose?
There are a number of things you will need to consider when deciding on what form of 08 number to choose. Simplicity will deliver whichever is the right choice for your business. And we can also help you obtain a more "memorable number" if needed, although this will incur extra cost for set up and rental.
With each 08 number service we can provide you with monthly statistics online and a breakdown of times and dates of calls received as well as a number of additional reports and "Call Planner" services if appropriate.
With each 08 number service we can provide you with monthly statistics online and a breakdown of times and dates of calls received as well as a number of additional reports and "Call Planner" services if appropriate.
Regardless of the 08 number service you choose to employ they all bring advantages to your business:
- Your 01 or 02 phone number continues to work
- You can take your 08 numbers with you if you move premises
- You will avoid reprinting business stationery, leaflets and uniforms
- You can market your business nationally or out of your area (Yellow Pages/Online)
- Use your 08 number as a dedicated marketing number and get online call
statistics so you can see where your customers call from and monitor the
effectiveness of your advertising. - You can use the same number if you are relocating or have several premises
- Your customers get a professional looking business number to call
- You pay no call charges to receive inbound calls (Unless it's a Free Phone
number) - You can hide your "home office" telephone numbers
- You could use multiple memorable numbers for different marketing campaigns
Call Management and Planner Services
With all our non-geographic 08 number services we can provide monthly statistics on
calls received and handled giving details of times, duration and numbers rung indicating
peak times and responses to a particular campaign.
In addition we can re-route any 08 number on request and promise to do so within 24
hours of receiving your request.
Should your business have the need for more control, more statistics and more
sophistication on how calls to your 08 numbers are routed we have three further
services accessible online to help you with the implementation, management, and
information you require with three tools provide as a monthly subscription service.
These services include:
Call Planner provides services such as Day, Date and Time routing, along with
features such as "Follow me" and voicemail to email, all accessible online through a
secure management portal.
Call Manager gives you the same as "Call Planner" but with a 1-10 key Virtual Receptionist enabling callers to be directed to certain offices, departments, or individuals within your organization anywhere in the UK.
Call Director provides the same services as "Call Planner" and "Call Manager" but with the added benefit of "Call Queuing" at a network level before it reaches your telephone system or office landlines. This enables your business to handle more calls than your current line provision can handle and then present them in a pre-determined manner as and when lines become available, whilst at the same time providing reassuring messages to callers waiting to be answered.
Sensible Choices, Clear Results
